Organizing, controlling and directing business environment where employees work together for effective objectives. Management is defined as a business activity of administering and controlling affairs of organization. Leaders are the one who lead people and influence them towards achieving a common goal, an effective leadership define ideas and styles which are to be communicate with employees to execute work, Leaders involve a clear vision and provide information and knowledge (By and Burnes, 2013).
INTRODUCTION Leadership and management plays a crucial role in business organizations to accomplish goals and objectives. 13 P7 Comparison as well as contrast in between different service industry organisation change management system. 11 P6 Future management as well as leadership skills required by service sector. 11 P5 Management and leadership soft skills and hard skills. 8 P4 Internal and External factors that influence management styles and structures in service industry organization. 5 P3 Management and leadership styles in a specific service sector. 3 P2 Role of leader and different leadership styles in the context of service sector industry. 3 P1 Different classical management theories in a service industry.
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